There is always a risk when buying a used car: it might work out fine and be trouble free for years, or it might leave you stranded on the side of the road in a week. Unfortunately, deceptive advertisements, dubious pasts, or concealed flaws can occasionally fool buyers.
The need to understand your legal rights before signing is greater than ever.
Buying from a Dealer
The law is on your side if you purchase from a licensed car dealer. In the event that the car is not as stated, of acceptable quality, or unfit for its intended use, you will be protected under the Consumer Rights Act of 2015. You have exactly the same protection if you buy in person or online.
Here are your key rights under this law:
- 30-Day Right to Reject
Returns will be accepted within 30 days from the date of purchase. Full refunds will also be given if defects are found.
- Repair or Replacement-Within 6 months
If anything goes wrong within six months, it’s taken that the fault was there at the time you bought the car – unless the dealer can prove otherwise. You can ask for a repair, replacement or refund with no cost to you.
After 6 Months
You might still be protected legally, but you would then have to be able to prove that the problem existed in the product at the time of the sale.
Buying from a Private Seller
It’s generally riskier to buy from a private seller. However, if the car was misdescribed, or if the seller misled you about such basic facts as the mileage, accidents, and ownership history, the law does provide some protection:
But if you buy it in a private sale, then the seller is under no legal duty even to ensure that the car is of satisfactory quality or fit for a particular purpose. If the next day the car breaks down and the seller told no lies about it, you are likely to have to pay for any repairs yourself.
Each seller’s claim is worth checking. Evidence of any previous damage is also important, as is getting a number plate check, which will reveal the complete history of the car. If possible, having a professional inspection carried out can save you from a costly surprise later on.
Buying at Auction
Buying from a car auction is, without doubt, thrilling; it usually comes with very limited protection. Most cars are sold “as seen,” which means once you drive them away, they are yours, flaws and all. Always read the terms and conditions before placing your bid, even though some auction houses may give a brief inspection time or very limited warranties.
How to Respond If Something Goes Wrong
If you find a problem after the sale, don’t let it slide. Act fast, and put it all in writing.
- Inform the seller of this kind of issue immediately.
- If you purchased it from a dealer, request its repair, replacement or refund.
- If the trader refuses to comply, you can make a complaint to Trading Standards, apply to an ADR scheme such as the Motor Ombudsman, or, for claims under £10k and if you are a resident in England and Wales, take your claim to the small claims court.
Take Precautions Before You Make A Purchase
Before you part with any money, always:
- History: Request the history of any outstanding finance on the vehicle, past accidents, and mileage discrepancies.
- Ask to see the V5C logbook, MOT certificates and service history.
Now give the car a real test drive.
- Get promises and agreements in writing.
Final Comments
You’ll save a ton of time, money, and stress if you know your rights as a used UK car buyer. To prevent surprises and make wiser choices, know if you are buying from a dealer, private seller, or auction. A little forethought now can save a great deal of trouble later.
